Privacy Policy

Data controller

This website is published by:

New Eyes Paris

Represented by:

• Dr Francis Ferrari (RPPS n° 10002432622)

• Dr Jean-François Faure (RPPS n° 1000038353)

For any questions relating to the protection of personal data, you can contact: contact[at]neweyesparis.com

Data collected

In the context of the use of the site https://neweyesparis.com, the following personal data may be collected:

• Identification data provided via the contact form (last name, first name, email, telephone).

• Data provided as part of newsletter registration.

• Data provided via the keratopigmentation eligibility form, such as: age, aesthetic goals, eye-related medical or surgical history, lifestyle habits, and other personal information.

• Browsing and traffic data via cookies (IP address, pages visited, etc.).

This data may contain sensitive health-related information. It is provided voluntarily by the user and used solely for informational purposes, without automated medical diagnosis.

Purposes of treatment

The data collected is intended for:

• Managing contact requests.

• The organization and management of appointment bookings.

• Sending electronic communications (newsletter, information on the firm's activity).

• Marketing segmentation of user profiles based on responses to the eligibility form, with the aim of personalizing emails sent via Mailchimp (e.g. post-visit reminders, sending examples adapted to the stated objective, targeted additional information).

• Audience measurement and website traffic statistics.

Legal basis for processing

In accordance with current regulations (GDPR, Data Protection Act), data processing is based on:

• Consent of the persons concerned (contact form, newsletter subscription, acceptance of cookies, sending of the eligibility form).

• The legitimate interest of New Eyes Paris in managing contact and appointment requests.

• Compliance with legal and regulatory obligations applicable to healthcare professions.

Data recipients

The data is intended exclusively for:

• To the New Eyes Paris medical team and its authorized personnel.

• To technical service providers mandated to manage the site and associated services, in particular:

  • The digital agency Prava

  • The 1&1 IONOS SARL hosting platform

  • The Typeform platform (for collecting responses to the eligibility questionnaire).

  • The Mailchimp platform (The Rocket Science Group LLC, USA), for sending newsletters and segmented marketing campaigns.

No personal data is transferred or sold to third parties for commercial purposes.

Data retention period

• Contact data: for the time necessary for processing, then archived 3 years after the last contact.

• Newsletter data: until the user unsubscribes.

• Browsing data: according to the cookie retention period defined in the consent module.

• Data from the eligibility form: until deletion request or 3 years after the last interaction.

Accommodation and transfers outside the EU

• The data is hosted on servers located in France or in the European Union.

• Transfers may take place outside the EU via certain third-party services (Google, Mailchimp). These are carried out with the guarantees required by regulations (standard contractual clauses, security measures).

Data security

Technical and organizational measures are in place to protect personal data. However, the user is informed that absolute security on the Internet cannot be guaranteed.

Rights of data subjects

Any person concerned has the following rights:

• Right of access, rectification, erasure.

• Right to restriction or opposition to processing.

• Right to data portability.

• Droit de retireir son consentement à tout momento.

To exercise these rights, you can contact: contact[at]neweyesparis.com

In the event of an unresolved dispute, you can contact the CNIL.

Cookie policy

The site uses cookies managed via the Complianz module. They are used for:

• Audience measurement (Google Analytics).

• Improved navigation features.

The user can modify his preferences at any time via the cookie manager provided for this purpose.

Third Party Services and External Links

The site integrates third-party services that may collect certain personal data:

• Google Fonts

• Instagram and TikTok (links to official pages)

• Typeform (eligibility questionnaire)

• Mailchimp (segmentation and sending of emails)

Use of these services is subject to the privacy policies of each provider.

Specific consent to the eligibility questionnaire

By submitting the eligibility form, you agree that your responses will be processed by New Eyes Paris for preliminary non-medical analysis and marketing segmentation purposes.

This data is confidential, is not transferred to third parties, and does not replace a consultation with a qualified healthcare professional.